Our Security Guards, who are also called security officers, patrol and inspect property to protect against fire, theft, vandalism, terrorism, and illegal activity. Safety Keeper’s Security Guards/Officers are there to protect our client’s investment, enforce the property rules and regulations, and deter criminal activity and other problems. We use radio and telephone communications to call for assistance from police, fire, or emergency medical services as the situation dictates.

Our Security guards write comprehensive reports outlining their observations and activities during their assigned shift. They also may interview witnesses or victims, prepare case reports, and testify in court.

All of our security officers must show good judgment and common sense, follow directions and directives from supervisors, testify accurately in court, and follow company policy and guidelines. Our Guards should have a professional appearance and attitude and be able to interact with the public. They also must be able to take charge and direct others in emergencies or other dangerous incidents. In our organization, the security manager and security instructor (DI) is in charge of a trained guard force divided into shifts. Our Guards usually work at least 8-hour shifts for 40 hours per week and often are on call in case an emergency arises.

TRAINING
We view each applicant with the thought in mind of placement in one of three categories:
watchman (uniformed and non-uniformed), uniformed guard and a security officer. Our training program is tailored for each category.

Our training exceeds the State of Florida mandated training law. Our personnel are given classroom instruction on all facets of security duties. Their training is started with the basics in security and continues through the handling of emergencies and various other specializations.

The training of our personnel is standard regardless of the location of the job. Many jobs require additional training. When it is necessary, we provide the added training. The training procedures are as follows:

1. We insist on training with on-going classroom sessions at our home office.
2. The field inspectors will quiz the security officers on their retention of the information. If the security officer cannot demonstrate retention of the information, the officer is scheduled for another quiz in one week. We continue the process until we are satisfied the security officer is capable. This process will continue until such time that all of the personnel are properly trained.

This training program in the field is continued until our security officer has complete knowledge of your site relative to his job. When particular duties do not apply to the job site at which the security officer is stationed, he is given additional instruction. Any security officer who cannot successfully complete training required for his job site is transferred to another site. If any on security officer is transferred more than twice, he usually is terminated from our employment.

APPEARANCE

The appearance of a security officer is extremely important. They are not only representing themselves, but also the Security Company and the client. All full time officers are issued five uniforms and a jacket that are professionally dry cleaned by the company and delivered directly to your location. No uniform is ever worn two consecutive days or more than twice before it is cleaned. Any uniform that does not look new is immediately replaced.

Personal grooming is just as important as a professional looking uniform. Safety Keeper Security has strict grooming requirements that must be followed at all times. The Field Supervisors and operations staff continually monitors these requirements. The specific requirements are:
• Female employees - Hair style, make-up, and jewelry must be worn in a neat and tasteful manner. Extremes of any kind will not be permitted.
• Male employees – Hair must be neat and well trimmed on the sides and in the back, and must be of a natural color. Mustaches must be neatly groomed and may not extend below the corners of the mouth or below the line of the upper lip. Employees must be clean-shaven during working hours.

A security officer must look like a professional to be treated like one. It is with grate confidence that you will be as pleased with the appearance of our officers as you will be with our superior level of service.

SUPERVISION
All security companies talk about their supervision, but Safety Keeper Security SUPERVISES. Above all else, supervision is what makes Safety Keeper different from the rest of the companies.
To ensure peak performance from each officer, supervisors review and evaluate each client's account as often as necessary. These radio-equipped supervisors are ready to be dispatched to any trouble spot immediately. This is the kind of readiness that makes even the best security officer a better security officer.
At Safety Keeper Security, we firmly believe that there are three essential factors that determine the quality of service provided by any supplier in the contract security industry. They are:

EMPLOYEE SCREENING AND SELECTION
TRAINING & SUPERVISION
MANAGEMENT RESPONSE